The medical and mental health benefits of the plan are provided through Anthem Blue Cross. For questions regarding benefits, eligibility, claims status or to locate a network provider, contact:Anthem Blue Cross
PO Box 60007
Los Angeles, CA 90067-0007
Insurance ID Card
Download your insurance ID using the UC SHIP mobile app or visit www.anthem.com/ca. A physical ID card will not be mailed to you.
Pre-Certification for Hospitalization
Pre-certification is required for all inpatient hospitalizations. Prior to a scheduled hospital admission or following an emergency admission, please call (800) 274-7767.
How to Access Care Across the U.S. and Around the World
When you are traveling away from home and/or campus, you have access to care across the country through Anthem’s BlueCard® PPO Program. If you’re traveling outside the U.S., you have access to care through the Blue Cross Blue Shield Global Core Program. For assistance, please visit Anthem Blue Cross or contact the Blue Cross Blue Shield Global Core Service Center at (800) 810-2583 (BLUE).
Pharmacy Benefits - USHIP
To locate a network pharmacy other than the SHC Pharmacy and/or to manage your medications (including refills and home delivery):Anthem Pharmacy Services
Customer Service: (800) 700-2541