The medical and mental health benefits of the plan are provided through Anthem Blue Cross. For questions regarding benefits, eligibility, claims status or to locate a network provider, contact:Anthem Blue Cross
PO Box 60007
Los Angeles, CA 90067-0007
Insurance ID Card
Download your insurance ID using the UC SHIP mobile app or visit www.anthem.com/ca. A physical ID card will not be mailed to you.
Pre-Certification for Hospitalization
Pre-certification is required for all inpatient hospitalizations. Prior to a scheduled hospital admission or following an emergency admission, please call (800) 274-7767.
Travel Assistance Services
When you are traveling away from home and you need assistance with transfer of medical records, legal referrals, transfer of funds, information on travel conditions and other matters, you may contact: Blue Card World Wide (800) 810-2583 (BLUE).
Pharmacy Benefits - USHIP
To locate a network pharmacy other than the SHC Pharmacy and/or to manage your medications (including refills and home delivery):Anthem Pharmacy Services
Customer Service: (800) 700-2541